Shipping policy

At Rayfa, we strive to ensure safe and timely delivery of your attars and perfumes.

Shipping Timeline

All orders are processed and shipped within 4 to 7 business days after order confirmation.

Delivery timelines may vary depending on your location, courier partner availability, and unforeseen circumstances such as weather conditions, public holidays, or logistical delays.

Delivery Partners

To provide reliable and efficient delivery, we primarily work with trusted courier partners:

Ekart
Delhivery
Xpressbees

For special or customized orders, we use:

DTDC

The choice of courier partner is at our discretion to ensure the fastest and safest delivery.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email, allowing you to monitor your shipment in real time.

Delivery Attempts

Our delivery partners usually make multiple attempts to deliver your order. If delivery fails due to incorrect address, unavailability, or refusal, re-shipping charges may apply.

Address Accuracy

Customers are requested to provide complete and accurate shipping details at the time of placing the order. Rayfa will not be responsible for delays or non-delivery caused by incorrect information.

Delays & Exceptions

While we aim to meet our standard delivery timeline, delays may occur due to circumstances beyond our control. In such cases, we appreciate your patience and understanding.